Novant Health New Hanover Regional Medical Center
Novant Health New Hanover Regional Medical Center is a hospital in New Hanover County creation extraordinary healthcare by providing skilled emergency services.
The Wilmington community has shared it since 1967, secondary to the health and well-being of southeastern North Carolina and nearby communities. Our services comprise cardiac care, orthopedics, oncology, pediatrics, women’s health, rehabilitation and trauma care.
Address: 2131 South 17th Street Wilmington, NC 28401-7483
Phone Number: (910) 343-7000
Provider Number: 340141
Date of Initial Certification: 2023-02-02
Direction: https://www.google.com/maps?daddr=34.206007,-77.921524
Here’s a clear overview of Novant Health New Hanover Regional Medical Center in table form, summarizing the key facts and features of this major hospital in Wilmington, North Carolina, USA:
| Category | Details |
| Name | Novant Health New Hanover Regional Medical Center |
| Location | Wilmington, North Carolina, United States (2131 South 17th Street, Wilmington, NC 28401) |
| Type | Not-for-profit provincial medical center, acute care hospital, education hospital, and regional referral center |
| Traditional | Opened in 1967 (originally New Hanover Memorial Hospital) |
| Tenure | Part of the Novant Health system since 2021 |
| Bed Capacity | About 800 beds |
| Trauma Level | Level II Trauma Center (region’s only) |
| Authorization & Guarantees | DNV accredited; multiple specialty accreditations (e.g., cardiac, oncology, reintegration) |
| Core Amenities | Emergency and upset care; cardiac and heart care; cancer care (oncology); women’s health; pediatrics; orthopedics; reintegration; neuroscience; stroke care |
| Special Institutes | Neurosciences Institute, complete stroke and brain/spine care facilities |
| Partnerships | The branch’s relationship with the UNC School of Medicine |
| Notable Recognition | Multiple awards for joint replacement, orthopedic surgery, stroke/cardiac performance, and pediatrics recognition |
| Mission / Focus | Provide high-quality, compassionate care and advance communal health results. |
| Phone (Contact) | +1 910 667 7000 (primary clinic contact) |
About Us
It is a crucial not-for-profit hospital in Wilmington, North Carolina, USA, serving as a leading healthcare provider. It provides for southeast North Carolina and nearby coastal communities. Originating in 1967 as New Hanover Memorial Clinic. The medical focus has grown over the years into a large, full-service hospital. It developed part of the Novant Health scheme. This helped expand its facilities, technology, and enduring care values.
The medical center is best identified for its Level II Trauma Center. It delivers 24/7 extra care for severe damage and accidents. It also offers progressive medical amenities in various areas. In such areas as heart care, cancer treatment, clinical neurology, orthopedics, women’s and kids’ health, social health, and restoration.
Foundation of Novant Health New Hanover Regional Medical Center
We aim to raise awareness and provide support to benefit our patients and support our New Hanover Local Medical Center team members. Our top-priority fundraising initiative, Flows of Care, ropes oncology-affected roles at Novant Health Zimmer Cancer Organization by providing access to medical, emotional, and financial support. I help they may need. Other priority fund-raise initiatives comprise The Pink Ribbon Project and secondary patients and their families through our Healthy Communities Fund. Please give now to support our fundraising efforts.
| Aspect | Details |
| Original Founding of Hospital | New Hanover Memorial Hospital officially opened on June 14, 1967, serving Wilmington and southeastern North Carolina. |
| Mission at Opening | A community hospital serving all patients regardless of race, creed, or ability to pay — foundational to its identity. |
| Renaming | In 1991, the hospital changed its name to New Hanover Regional Medical Center. |
| Establishment of Foundation | The New Hanover Regional Medical Center Foundation (supporting fundraising and community health initiatives) was established in 1991. |
| Growth & System Expansion | Throughout the 1990s–2000s the medical center expanded with acquisitions (e.g., Cape Fear and Pender Memorial Hospitals) and new facilities such as cancer and women’s & children’s hospitals. |
| Partnership and Ownership Change | On February 1, 2021, the medical center transitioned from a county-owned hospital to become part of Novant Health, continuing its mission under the larger nonprofit health system. |
| Name Update Post-Sale | In 2022 the hospital was officially renamed Novant Health New Hanover Regional Medical Center to align with the Novant Health system. |
| Foundation’s Ongoing Purpose | The foundation now focuses on fundraising to benefit patients, support services, oncology care initiatives, and broader community health programs tied to the medical center. |
History and Background – Novant Health New Hanover Regional Medical Center
Here is the History and Background – Novant Health New Hanover Regional Medical Center in table form, covering significant signs and developments from its establishment, including its addition to Novant Health:
| Year | Event / Family |
| 1967 | Unlocked as New Hanover Memorial Hospital on June 14. It was the first hospital in Wilmington to admit patients of all races, and it was a civil rights milestone in the region. |
| 1972 | The hospital’s helipad was first used to carry a 13-year-old accident victim. |
| 1989 | The current Neonatal Intensive Care Unit (NICU) began operations. |
| 1991 | Changed the name to New Hanover Regional Medical Center and established the New Hanover Regional Medical Center Foundation. |
| 1998 | Learnt Cape Fear Memorial Hospital and created the New Hanover Health Network; began managing county Emergency Medical Services. |
| 1999 | Add Pender Memorial Hospital to its scheme. |
| 2000 | Zimmer Cancer Center opened. |
| 2001 | Presented AirLink, the region’s first air ambulance service. |
| 2003 | The hospital’s Zimmer Cancer Center was a national teaching hospital. |
| 2008 | Betty H. Cameron Women’s & Children’s Hospital and a Surgical Pavilion were unlocked on the leading site. |
| 2010 | Renewed the central patient tower, converting all rooms to private rooms. |
| 2015 | Unlock NHRMC Emergency Department-North — an impartial backup ability in Scotts Hill. |
| 2017 | Decide an 18-month overhaul of the Zimmer Growth Focus. |
| 2021 (Feb 1) | New Hanover Regional Medical Center joined Novant Health, ending its close to 53 years as a county-owned clinic. |
| 2022 | Rechristened Novant Health New Hanover Regional Medical Center as part of full incorporation; multiple facility names updated to imitate the Novant Health brand. |
| 2022–Present | Constant expansion of services, partnerships (including with UNC Health and UNC School of Medicine), and communal savings under Novant Health. |
Emergency and Trauma Care Services Health New Hanover Regional Medical Center
Here’s a table overview of the Emergency & Trauma Care Services at Novant Health New Hanover Regional Medical Center (Wilmington, NC, USA), including what the hospital delivers and its trauma skills:
| Group | Details |
| Service Name | Emergency and Trauma Care Service Station at Novant Health New Hanover Regional Medical Center |
| Emergency Department (ER) | 24/7 full-service emergency care for sudden illness or injury; operated by board-certified emergency doctors and clinical squads capable of treating adults and broods alike. |
| Level II Trauma Center | Elected Level II Trauma Center — the only one in the southeast beach region of North Carolina — able to provide rapid, final care for severe traumatic injuries with immediate access to surgeons and specialists. |
| Verification | Confirmed by the American College of Surgeons for meeting rigorous national trauma care values. |
| Trauma Team & Multidisciplinary Care | Uses a synchronized team approach with shock surgeons, field physicians, nurses, and support staff for comprehensive trauma treatment. |
| Yearly Trauma Volume | Treats more than 3,000 trauma patients per year, reflecting high regional demand for emergency injury care. |
| Prehospital & Transport Care | Supported by Novant Health AirLink, a helicopter medical transport program that helps bring critically injured patients rapidly to the trauma center. |
| Age Groups | Spare and trauma care is available for all ages (adults and children). |
| Extra Settings Treated | Includes care for heart attacks, strokes, sepsis, serious injuries (e.g., from accidents), deep cuts, breathing effort, loss of understanding, and other critical dangers. |
| Trauma Outreach & Go-slow | Provides community education and injury-prevention plans focused on fall prevention and motor vehicle safety. |
Novant Health New Hanover Regional Medical Center Family Medicine Residency Program Mission
Training Family Physicians to Principal their Groups to Outstanding Health.
Our promise to Equitable Care
We serve a varied patient population, and our residency package and clinic strive to deliver equitable care for every person who walks through our doors. We have created services and developed initiatives envisioned to benefit groups usually relegated. Please mention the faculty bios to learn more about opportunities for residents to partake in these activities.
The ACGME credits the program with Osteopathic Recognition status. We are a community-based program allied with the University of North Carolina at Chapel Hill. Our ability and residents originally hail from all over the US, but to warn you, over 50% of our alumnae stay in our instant area and 70% stay in North Carolina. Once you get here, you may discover it hard to leave!
Thank you for your attention to our program. Please let us know if we can help as you choose this significant step in your career.
Applying to Our Residency Program
Our package will offer virtual interviews only to create consistency and decrease bias during the 2024-2025 year.
Our applicant interviews will be conducted from October to December 2024. We will complete the final review of requests in ERAS no later than November 3rd. The final meeting date offered will be December 17th.
We will offer a second look choice after our interview season is shut, though applicants will be accountable for any related travel costs to attend in person.
The Family Medicine Residency package at Novant Health—Wilmington will use the gesturing process for the 2024-2025 staffing season. As you see where you would like to interview, please plan to signal the agendas you are most interested in, irrespective of prior communication or clinical experience with the program.
Our program will use the signs to offer interviews only, not for the following ranking. All interviews will be virtual, but candidates can visit our location for an informal opinion of the program. Coming to these “second looks” will not touch your ranking but will allow you to see if our program would be a good fit for you. Satisfy let us know if you have any questions.
Insurance, Billing, and Financial Assistance Novant Health New Hanover Regional Medical Center
| Category | Details |
| Insurance Treatment Care | The hospice works with many insurance plans and helps affected roles understand their reporting and precertification/preauthorization requirements, as well as how claims are handled, so that they can reduce out-of-pocket costs. Staff may call backers in advance to estimate what the affected role might owe. |
| Claims Dispensation | Claims generally are billed to the patient’s primary insurance plan. If the insurer hasn’t responded within a reasonable timeframe (e.g., 30–45 days), the patient may be asked to assist in contact. Coverage is contingent on plan terms and network status. |
| Medicare & Medicaid Portraying | For eligible patients, claims are submitted in accordance with Medicare or Medicaid rules. Additional insurance may be billed for unpaid equilibria after Medicare pays; coverage confirmation is recommended in advance. |
| Workers’ Compensation | If treatment relates to a work injury, the hospital files with the company’s workers’ compensation carrier; claims should be approved in advance when possible. |
| Online Billing & Payments | Patients can pay bills online via MyChart using a credit/debit card or an electronic check. If a bill predates changes to Novant’s systems, exceptional telephone support is accessible for older invoices. |
| Advertising Tools | Through the MyChart patient portal, users can view and pay bills, track billing history, and sometimes set up payment plans or payment methods. |
| Price Slide & Cost Estimations | Novant Health offers an online price estimator tool to help patients estimate out-of-pocket costs before services. Patients also have the right to request a Good Faith Estimate for non-emergency services (especially if uninsured or self-pay). |
| Financial Support Program | Medical financial assistance is available to those who demonstrate financial need under the policy guidelines. Assistance may include discounts or free care for eligible patients’ medically necessary services. |
| Expanded Help Entitlement | Novant Health expanded its financial assistance criteria to include both uninsured and insured patients up to a specified income threshold (e.g., up to 300% of the federal poverty level), and programs may help reduce or relieve existing medical debt. |
| How to Apply for Economic Help | Patients can apply by mail (with documentation), in person at a Novant hospital, by phone via customer service, or via MyChart (for NC patients). Applications usually require income and eligibility information. |
| Exchange for Advertising & Protection Queries | General support for billing, insurance updates, payments, and account questions is available through Novant’s central Contact Center, with specific lines for New Hanover physician billing. |
| Important Explanations | Financial assistance policies typically apply to services rendered by the hospital itself, not necessarily to independent physician bills (such as private anesthesiologists or radiotherapists. Those may require separate billing handling. |
Prices in India, UK, USA, and London, Novant Health, New Hanover Regional Medical Center
Hospital Procedure Cost Comparison (Estimated)
| Process / County | USA – Private (Novant Health) | UK – Private (London) | India – Private Hospitals |
| Heart Avoid Surgery | ~$120,000 – $150,000 (USA average) | ~£15,000 – £25,000 (~$21,000 – $35,000) | ~$7,000 – $10,000 (~₹5 – 8 L ) private India |
| Hip Additional | ~$35,000 – $60,000 USA average | ~£10,000 – £15,000 (~$14,000 – $21,000) | ~$6,000 – $8,000 private India |
| Knee Additional | ~$35,000 – $50,000 USA average | ~£10,000 – £15,000 (~$14,000 – $21,000) | ~$5,000 – $7,000 private India |
| IVF Treatment | ~$12,000 – $20,000 USA | ~£8,000 – £12,000 (~$11,000 – $17,000) | ~$3,000 – $6,000 India |
| Dental Consonant Implant | ~$2,500 – $3,000 USA average | ~£2,000–£4,000 (~$2,800 – $5,600) | ~$600 – $1,000 India |
Behavioral Health Hospital – Novant Health New Hanover Regional Medical Center
| Category | Details |
| Name | Novant Health New Hanover Behavioral Health Hospital |
| Type | Short-stay psychiatric crisis maintenance hospital |
| Location | 2131 S 17th St, Wilmington, NC 28401, USA |
| Part of System | Novant Health / New Hanover Regional Medical Center campus |
| Ages Attended | Children and adults |
| Mission / Focus | Provide safe, helpful care for psychiatric crisis, stabilization, and original treatment. |
| Key Services | Psychiatric assessment; individual & group counseling; medicine management; electroconvulsive therapy (ECT); referrals for current care |
| Typical Stay Period | Generally 3 – 7 nights |
| Situation | Safe, secure, 24-hour supervised psychiatric care setting |
| Visitor Rules | Limited visitors in designated areas; safety rules must be followed. |
| Contact (Phone) | +1 910-667-7787 |
| Hours | 24/7 service availability |
| Admission Info | Call for selection/referral; accepts crisis charges. |
| Unusual Notes | Part of the regional communication strength possesses; it may have wait times due to requests. |
Awards
Healthgrades awards tell you which hospitals bring superior quality care. Healthgrades assesses hospital performance using objective quality events, including clinical outcomes, patient care, and patient experience.
Learn more about our awards methodology.
Specialty Clinical Quality Awards
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)
Superior clinical outcomes in outpatient total hip replacement and outpatient total knee replacement
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Joint Replacement Excellence Award™ (2023, 2022)
Superior clinical consequences in knee and hip replacement.
Key Programs and Services- Novant Health New Hanover Regional Medical Center
| Package / Service Group | Description |
| Level II Trauma Center | 24/7 expert care for severe injuries with immediate admission to surgeons and authorities. Verified by the American College of Physicians. |
| Neurosciences Organization | Complete neurological care, including stroke, brain, and spine treatment; devoted ORs and interventional suites. |
| Progress Medical Education (Residency Programs) | Credited residency training in Internal Medication, General Surgery, Family Medicine, Obstetrics/Gynecology, Psychiatry, and more. |
| Medical Recreation Lab | Hands-on exercise setting for real-world clinical state practice. |
| Behavior Health Hospital | Short-stay psychiatric crisis stabilization with evaluations, therapy, ECT, and mental health support. |
| Therapy Hospital | Inpatient rehab with physical, occupational, speech therapy, amputee, and neurologic exercise. |
| Cancer Care Program | Oncology services (including diagnosis, treatment, and support) (part of larger cancer care offerings). |
| Cardiac & Heart Care | Heart and vascular services, including catheterization, open heart surgery, and advanced cardiovascular care. |
| Women’s & Kids’ | Devoted care for maternity, neonatal, pediatric, and women’s services. |
| Orthopedics & Joint Service Station | Joint replacement and musculoskeletal care are familiar for quality presentation. |
| Reserve & Urgent Care Services | Comprehensive backup department services plus dedicated urgent care options. |
| Outpatient & Ambulant Care | Wide range of outpatient clinics, imaging, rehab, and follow-up care. |
| Support & Communal Programs | Smoking finish classes, healthy lifestyles agendas, and staff wellness initiatives. |
Conclusion
It is the main healthcare worker in southeastern North Carolina and a quality-driven net of hospitals, outpatient centers, emergency services and physicians.
Frequently Asked Questions
Where is it located?
Novant Health New Hanover Regional Medical Center is at 2131 South 17th Street, Wilmington, NC. Find directions at US News.
How can I find a doctor at Novant Health New Hanover Regional Medical Center?
U.S. News has extensive info in each doctor’s profile to assist you in finding the best one for you. See all the doctors at this hospital.
Is Novant Health New Hanover Regional Medical Center nationally or regionally ranked?
US News ranks Novant Health New Hanover Regional Medical Center regionally—appraisal of their rankings and ratings at US News.
How does Novant Health New Hanover Regional Medical Center perform in health equity?
U.S. News evaluates hospital presentation in health equity by examining data on various dimensions of evenhandedness for historically underserved patients. See info on health evenhandedness at this hospital.